Serhs Natal Grand Hotel

Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002show map
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2Guests1room
Highlights
8
FabulousBased on  990 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Brazil

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Overview

The exclusive Serhs Natal Grand Hotel offers a panoramic view of Natal from many luxury guestrooms. Offering accommodation in a 7-story Mediterranean building, the hotel was remodeled in 2009.

This hotel is located in a downtown area, 9 km from Santo Antônio Church. Guests can get to Natal city center, which is 8 km away.

Occupying a beachfront location, the hotel lies close to dunes and palm trees.

Governador Aluizio Alves airport can be reached in 30 minutes by car from Serhs Natal Grand Hotel.

Rooms

Serhs Natal Grand Hotel has 396 guestrooms appointed with satellite TV, climate control, LCD flat panel TV, a private safe and a dining area and provides ideal lodging in Natal. The rooms look on to the sea. The rooms come with en suite bathrooms featuring a shower, a hairdryer and dressing gowns.

Eat & Drink

In the morning a complimentary buffet breakfast is served. Gastronomic options include the Tapiro Grill" With Show-cooking, The "marenostrum" Specialized In Fish And Seafood And In Mediterranean Cooking, The "potiguar", The "jangada restaurant offering delicious regional meals. The bar serves cocktails and coffee as well as snacks and grills.

Services

Guests can benefit from a designated place for smoking, a car park and a cloakroom.

Relax

The on-site entertainment comprises live performances and live music. On-site sport activities include lawn tennis, basketball and table tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of floors:   7.  Number of rooms:   396.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Swim-up bar

Cafe

Snack bar

Breakfast room

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Aqua fitness
  • Tennis court
  • Handball
  • Volleyball
  • Billiard tables
  • Table tennis

Services

  • Shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Breakfast room
  • Restaurant buffet
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view
  • Partial View

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 13 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Natal Convention CentreNatal Convention Centre2300 ft
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Seaway Shopping MallSeaway Shopping Mall4000 ft
Cidade Jardim Shopping MallCidade Jardim Shopping Mall1.2 mi
Neópolis Shopping MallNeópolis Shopping Mall1.2 mi
Artesanato Shopping MallArtesanato Shopping Mall1.3 mi
Natal Sul Shopping MallNatal Sul Shopping Mall2.1 mi
Arena das DunasArena das Dunas2.9 mi
Dunas ParkDunas Park1.3 mi
Bosque dos EucaliptosBosque dos Eucaliptos2.4 mi
Morro do CarecaMorro do Careca2.4 mi
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Getting around
Airports
Governador Aluizio Alves (NAT)14.4 mi
Train
Pe.J.Maria4.7 mi
Alecrim II5.1 mi
Underground
Metropolitan Cathedral of Natal4.9 mi
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Reviews
8.2
FabulousBased on  990  reviews
  • 5.0
    Guest rating

    The swimming pools, the breakfast buffet, the view, the staff very flexible and helpful, offered me an earlier check in and also the room change, once I informed them the room did not match my reservation.

    The abusive prices for the excursions organized by the hotel, the buggy trip was 100 reais more expensive than the normal price, besides that the buggy driver charged me for the ferry transfer, which is included on the price, but after communication to the hotel staff, they refunded me the money.

  • 7.4
    Very good

    the spa and the pool area, breakfast buffet was great

    the other restaurants at the resort were not good, expensive crappy buffet

  • 5.4
    Guest rating

    i paid for ethernet, which was terrible, i am in Rio de janerio, and wi fi is free & excellant. @ princess hotel where i stay 3 times a year my only complaint with serhs. the facility was nice.

    the ethernet was a rip off.

  • 7.4
    Very good

    Very good breakfast selection

    Not exactly 5 star. The decor is distinctly tired in places.

  • 7.0
    Very good

    the pools

    the furniture is a little old for the high price they charge

  • 6.6
    Good

    Good standard but overpiced services (meals, wine etc.). Good and cheap car rental inside the hotel.

    Expensive accommodation and services. Steaks in steak restaurant not so good quality.

  • 6.2
    Good

    Breakfast and swimming pool

    Need to use internet, crazy rate,cupboard for cloths too small for stay 3-4 nights, area beach just ok, a little big too far from shopping area by walking

  • 8.8
    Superb

    Great breakfast. Beautiful grounds. Very clean. Great location

    Comfort of bed (mattress) and quality of the linens are not equal to better hotels in the US.

  • 6.6
    Good

    Very good breakfast

    A bit noisy, very big, a bit far from city center

  • 5.8
    Guest rating

    The pool and the beach

    The luxury in terms of value for money, rather expensive for what you experience

  • 8.2
    Fabulous

    Very friendly and helpful staff. Hotel is very nice and located right on the beach and close to nice restaurants. I recommend the Camarao au Pesto en Ginza close by...fantastic meal

    I like to work out and while the exercise room was surprisingly complete, the equipment is very old and needs to be replaced

  • 6.6
    Good

    Huge bed

    Internet access was expensive, even if you have your own laptop and only want to use the wireless in the room; that is the kind of things you don't want to worry about when you stay in a 5* hotel, it is free in many 4* and even some 3 star hotels! The safety box of the room was also charged appart, which I've never seen in any other brazilian hotel.

  • 9.2
    Superb

    La atencion del personal es excelente, las instalaciones tambien, un maravilloso hotel, supero mucho mis expectativas. Es un 5 estrellas. El chef del desayuno que prepara omelet es lo mas simpatico que hay, todos los dias con una tremenda sonrisa y muy buena disposicion, lo mejor del hotel.

    Falta un bar de noche al aire libre con musica en vivo.

  • 5.8
    Guest rating

    Que no tiene gente que hable espanol, habia que hacer cola para desayunar , me parece que le esta sobrando alguna estrella !

  • 9.2
    Superb

    Tranquilo- para descansar en vacaciones

    La atencion de los encargados no fue buena...cuando llegamos y pasaron la tarjeta de credito dijieron que no servia.Les dije imposible ... no se molestaron en llamar a visa. Asi que al otro dia tube que gastar del mismo hotel en comunicaciones ( carisimas) y todo estaba en perfecta condiciones. La atencion del personal de limpieza , mozos y cadetes excelentes. Lo que si faltaba mas entretenimientos para las noches....medios aburridas en el hotel. Porque pasamos 3 dias sin internet.... De terror hoy en dia.

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Highlights
8
FabulousBased on  990 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Brazil

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 13 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Governador Aluizio Alves (NAT)14.4 mi
Train
Pe.J.Maria4.7 mi
Alecrim II5.1 mi
Underground
Metropolitan Cathedral of Natal4.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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